Panel: Cooperation, coordination and communication – can we orchestrate e-governance?

Panel is moderated by Mr Arvo Ott, Executive Director of e-Governance Academy

The panel will discuss models and practices about institutional setup of coordination mechanisms of eGov in Government. We will look mainly at the decentralized model of eGovernment coordination – so, we will talk about coordination of eGov development which is the case in most of countries participating in the conference.

The experience of e-Governance Academy shows that there are many countries where top leadersip is clearly showing their „political will“ and on a strategic level all preconditions to run e-Government projects is fulfilled. In many countries also a remarkable amount of money has been spent – from state budget or from donor resources. However, the aims are still not reached and often expectations presented in strategy papers are not fulfilled. So, the question is clearly not only about political will. Someone can claim that perhaps there is not enough technical skill in private sector companies to offer good solutions. This is also not true. Many of the countries we are working in have enough technical competence to develop and run different sophisticated technical platforms.

The topic of this panel is focusing on the setup of coordination and cooperation mechanisms which are critical to implementing political will with the help of local and international technology companies. So, the question is about coordination, cooperation and also, how we communicate the eGov development and implementation process to society and to the public sector itself.

The aim is to look at several practices of different countries and listen also the „voice“ of technology partners. We will discuss the horizontal cooperation issues in government focusing on joint actions with all ministries. Complications are often related to misunderstandings regarding what e-Government is all about – is it technical and infrastructure related (Ministry of Communications), or economics (Ministry of Economics, Ministry of Finance), or public administration reforms (Ministry of Reforms, PM administration, President administration) or… perhaps all together? What are the practices? Several countries have strong competition between many institutions – 2 or 3 ministries are in competition about who is the main player in eGov coordination. Also, is there a need for political advisor for eGovernment… or is eGovernment a non-political phenomenon?

Questions raised during the panel:
• Who and how handles coordination of eGov developments in your countries:
o Who is responsible in your governments for harmonization and coordination of eGov related legislation?
o Common eGov architecture development and implementation
o Coordination of cross-government projects
o International cooperation in eGov
o Cooperation and communication with ministerial CIO-s
• What are the practices in cooperation with private sector. Perhaps some example on PPP
• What are the expectations from private sector to running successful eGov projects or programs?
• Some examples on communication related to eGov development

Who is the Conference for?

Government decision makers and strategists from countries implementing national e-Governance strategies,

Donor organisations supporting development of open, transparent and efficient governance practices via IT solutions

Companies developing e-Governance applications and assisting governments with their implementation

Contact organisers at
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